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AI 资讯

WhatsApp Automation for Small Businesses in 2026: AI Replies, Lead Capture & Tiered Commissions

Your customers would rather message you on WhatsApp than fill in a contact form. That's fine at ten conversations a day. At a hundred, messages get missed, nobody knows which rep is on which deal, and at month-end somebody rebuilds the commission sheet by hand and gets it wrong. The usual answer is a $49–$499/month WhatsApp SaaS platform, priced per seat, with your customer data living in someone else's database. This post is the other answer: the same workflow on Google Sheets + Apps Script — and the one piece I see teams get wrong every single time, with the code to fix it. Where DIY WhatsApp automation actually breaks It isn't the messaging. Wiring a WhatsApp webhook into a sheet is a couple of hours of work, and I've written that build up separately — the webhook, the AI reply, and the lock that stops two reps chasing the same lead are all in Build a WhatsApp Sales Inbox in Google Sheets . I won't repeat it here. The part that breaks is the commission math . Someone writes =IF(revenue>10000, revenue*0.08, revenue*0.05) into a column, and three things kill it: A single sale spans two tiers — the formula charges the whole amount at one rate. The tiers change in July , and now every historical row recalculates at the new rate. A customer refunds in August on a sale from June, and nobody can unwind it without breaking the audit trail. So that's what this post builds: a tiered commission engine that survives rule changes and refunds. 1. Put the tiers in a table, never in a formula This is the whole trick. Make a Commission Rules tab, one row per rule: rule_id | rep_id | effective_from | effective_to | tier_1_cap | tier_1_pct | | | | | tier_2_cap | tier_2_pct | tier_3_pct --------+----------+----------------+--------------+------------+------------+----------- R1 | ALL | 2026-01-01 | | 10000 | 0.05 | | | | | 50000 | 0.08 | 0.10 R2 | rep_ayse | 2026-06-01 | | 10000 | 0.06 | | | | | 50000 | 0.09 | 0.12 rep_id is either a specific rep or ALL (the house default). Percenta

2026-07-17 原文 →
AI 资讯

Google is better at playing the AI regulations game

Today, the European Union ordered Google to give its AI rivals greater access to Android, the open-source operating system that powers billions of devices worldwide. The demand is hardly surprising. It may look like a defeat on paper for Google, which has spent years resisting exactly this kind of access, but it is a regulatory […]

2026-07-17 原文 →
AI 资讯

Google is renaming NotebookLM to Gemini Notebook

Google is giving its AI note-taking app a new name. The company announced on Thursday that NotebookLM is becoming Gemini Notebook, but will remain a standalone app even as it integrates more deeply across Gemini and Google Search. Google first revealed Gemini Notebook - then called Project Tailwind - in May 2023 before widely releasing […]

2026-07-17 原文 →
AI 资讯

Google ordered to open Android and Search to rivals in Europe

Google must give rival AI assistants and search engines greater access to key parts of Android and Google Search after the European Union ordered the company to comply with the bloc's digital antitrust rules. The two decisions, handed down Thursday, could weaken Google's control over two of the tech industry's most important platforms and have […]

2026-07-16 原文 →
开发者

Something’s glowing on the Pixel 11’s camera bar

A new teaser for Google's upcoming Pixel 11 lineup reveals that the phones will feature some kind of glowing orb on the camera bar, as reported by 9to5Google. Google's store page for the Pixel 11 has a short video that shows the glowing, color-shifting orb to the one side of the camera bar. The store […]

2026-07-16 原文 →