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Big Tobacco studied nicotine analogs like 6-methyl-nicotine for decades but never marketed them. Now, Chinese vape makers are using them to sidestep US regulations.
Qualcomm sent a letter to customers on Friday warning of plans to increase its prices by "a percentage in the double digits," Bloomberg reports. The price hikes will go into effect starting with products shipped after September 1st. Qualcomm claims it has "exhausted its ability to absorb higher costs from suppliers," as ongoing component shortages […]
On this episode of Uncanny Valley, we dive into accusations that China’s Moonshot AI stole from Anthropic, and how the US Army needs to cut back on AI use.
The AI “startups” worth billions of dollars are raising alarm bells about Chinese AI. The smaller players have a totally different take.
“I think it should stand for artificial idiot,” one 9-year-old says. Here’s why kids of all ages are calling AI “disgusting” and “creepy.”
The clip features the David Bowie track “Five Years,” which includes lyrics such as “Earth was really dying (dying).”
The European Commission claims that Google boosted its own apps and products to the top of search rankings to the detriment of its competitors.
Google continues to report big quarterly revenue, but its AI spending has skyrocketed.
As access to Anthropic’s and OpenAI’s frontier models becomes more restricted, Chinese labs are pitching their open-source alternatives as stable, accessible, and increasingly capable.
The company donated more than $3.6 million to conservative groups between 2020 and 2025, including $1 million to the MAGA Inc. super PAC.
Pat Gelsinger wants to pave the way to ever more powerful artificial intelligence using tiny beams of light.
Analysis of bestseller charts shows an 80 percent dip from 2025's sales rate.
Originally published at https://eveningdesk.cloud/blog/woocommerce-customer-support-workflow.html . WooCommerce support often starts in a shared mailbox and ends in several tabs. A customer asks where an order is. An agent searches the inbox, opens the store admin, finds the order, checks fulfilment, then returns to write a reply. That sequence is manageable at low volume. It becomes fragile when several people share the work or when the same question arrives all day. The goal is not to add a complicated service desk. It is to make the support workflow reliable: one owner, the right order context, and a reply a human has reviewed. Start With One Support Inbox Use a dedicated address for customer questions, such as support@yourstore.com , rather than mixing them with supplier, marketing, and personal email. Every incoming request should have a clear status: New, when nobody has handled it. Assigned, when one person owns the reply. Waiting, when the customer or carrier needs to respond. Resolved, when no further action is needed. The important part is ownership. If two people read the same message and neither knows who is replying, the customer waits. If both reply, the customer receives conflicting information. Keep Order Context Beside the Conversation Support agents should not guess about an order. A useful workflow links the conversation to the order reference, then checks the information that matters for the question: Order number and purchase date. Payment and fulfilment status. Items, quantities, and shipping method. Tracking or carrier information, when it exists. Previous support messages about the same order. For a connected WooCommerce store, eveningDesk can sync an order record into the support workspace. The agent still reviews the information and decides what to promise. The software provides context. It does not invent delivery dates or approve refunds on its own. Use a Repeatable Reply Process Most store questions fall into a small set of categories: d
Nvidia’s Vera Rubin platform combines CPUs and GPUs into a single system, reflecting the company’s growing ambition to power every layer of AI infrastructure.
The FDA could decide whether to loosen rules around peptide production this week. Some telehealth players are already seeing dollar signs.
Last month, more than a hundred Stanford students left their own graduation to protest Google’s military contracts and deals with ICE. Two organizers, Amanda Campos and Eva Jones, tell us why.
Index funds are touted as one of the safest ways to invest. Rather than picking and choosing individual stocks, index funds let you bet on the market as a whole. So what happens when a company like SpaceX - a giant gamble, and, in my opinion, terribly overpriced - is fast-tracked into the Nasdaq-100? Does […]
The agency stressed that the July 17 voluntary recall from Taylor Farms still stands. The supplier has been linked to the ongoing cyclospora outbreak.
A judge partially granted the request from a dozen state attorneys general to temporarily place the $110 billion merger of Paramount and Warner Bros. Discovery on hold, as reported by Variety and Reuters. US District Judge Araceli Martínez-Olguín said that based on the new company's market share, "the Court is persuaded that it can presume […]
An error with the cloud computing giant’s billing operation caused some customers’ monthly bills to rise from a few cents to billions of dollars.