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AWS Billing Bug Shows Customers Trillion-Dollar Estimates While Its Own Cost Alarms Fail to Act

Steef-Jan Wiggers 2026年07月22日 18:19 0 次阅读来源：InfoQ

A configuration change in AWS's bill computation system showed customers estimated bills in the billions and trillions of dollars for over 24 hours. AWS's own alarms detected the anomalies but failed to halt bill generation or page engineers; customer escalations alerted the company 4.5 hours later. Budget and cost anomaly alerts were disabled platform-wide during mitigation. By Steef-Jan Wiggers

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# AWS # Cloud # Cost Optimization # Site Reliability Engineering # Amazon Web Services

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